Business Information

WOODORA SDN BHD
Company Registration No.: 202601030884 (1692979-M)
Business: Storage tray/rack and home decor products
Address: NO 18A JALAN PAPRIKA 1 TAMAN PULAI HIJAUAN 81300 SKUDAI JOHOR
Website: woodora-sb.com
Email: woodora-sb@outlook.com

1. Order Processing

Orders are normally processed within 1-3 business days, excluding weekends and public holidays. Customers will receive order or shipping updates once processing is completed.

2. Shipping Method and Delivery Time

We ship orders using standard courier delivery within Malaysia. Estimated delivery time is usually 3-5 business days after dispatch, depending on courier operations and destination.

3. Delivery Information

Customers are responsible for providing complete and accurate delivery details. Delays caused by incorrect address information, recipient unavailability, courier disruption, weather, or other external factors are outside our direct control.

4. Damaged, Lost, or Delayed Parcels

If a parcel is damaged, delayed, or missing, please contact us at woodora-sb@outlook.com with your order information and supporting evidence. We will assist with courier follow-up where applicable.

5. Governing Law

This Shipping Policy is governed by the laws of Malaysia.